If you want to grow a business, you always want to ensure that customers are happy with the products/services you offer. But you also need to make sure that the team working with you aligns behind your ideas and starts focusing on the right goals. That can be difficult to achieve, but not impossible. That’s why it’s a great idea to avoid any rush and truly focus on enhancing the process as much as possible. Having a great sense of transparency and accountability will help with that, while pushing the boundaries more than expected.
Why do you need transparency in leadership?
Being transparent is important, because it shows your focus on being genuine and helping others. It also allows people to focus on growth and value, while also inspiring trust. If you are transparent and honest with others, then they will be the same with you as well, at least most of the time. And that’s the thing that you want to pursue. Transparency will always bring a great result, and it will eliminate a lot of potential challenges.
At the same time, if you are a transparent leader, you also show that you’re taking the right decisions. It removes a lot of situations when people could be unhappy. Instead, you have a way to explain pretty much anything, without worrying about downsides or problems that could arise.
The importance of accountability
Transparency is crucial for a leader, but the same thing is valid when it comes to being accountable. You always want to show that yes, you are taking accountability for your actions. You understand what you did wrong, you acknowledge the mistake and find ways to push things forward. Because the reality is that being accountable shows the true value of a leader.
As an organization, you always want to be accountable, push the boundaries and try out something new. But you also want to avoid any rush and take advantage of opportunities. Despite that, there will still be situations when the outcome of what you want to pursue might not be as expected. As always, the focus is on staying accountable, understanding any problems and pushing the limits of what you can achieve.
All in all, we think that accountability and transparency are mandatory in the case of service leadership. Running a team with a sense of transparency and ensuring everyone is accountable will always help a lot. Not only does that show the signs of a great team, it also enhances the trust that customers have in that team as well!
